implify your Agent Management with Serenity’s New Features AI HUB 4.1 2024.8.9.1
we’re bringing a series of updates that aim to solve some of the most common issues companies face when deploying and managing AI agents. From a smoother onboarding experience to improvements in chat personalization, these new features not only make AI more accessible, but also increase efficiency and flexibility in agent management. Here’s how each of these new features can help you optimize your experience.
An Onboarding Experience That Makes Everything Easier From the First Minute
Saying goodbye to confusion has never been easier! The new onboarding experience is designed so that even if you’ve never used AI before, you can get started in minutes. With a step-by-step wizard, you’ll know exactly what to do to create your first agent.
“I was always afraid to start with AI tools, but Serenity’s new onboarding guided me so clearly that in less than 30 minutes I had my agent set up. “* – Juan T, Serenity* AI HUB User
You no longer need a master’s degree in technology. AI is now within the reach of any company that wants to improve customer service, automate processes or personalize the user experience.
Activate and Deactivate AI Agents in a Single Click
Do you have agents that you don’t need at the moment? Do you want to pause some of them without complications? Now you can activate or deactivate agents directly from the control panel. With a simple click, you can manage when and how your agents work, optimizing their use according to your company’s needs.
This flexible control allows you to:
- Keep unused agents inactive, without losing their configuration.
- Reactivate agents when you need to, without complications or lengthy processes.
And the best part? Inactive agents do not consume resources, which helps you keep control over your costs and only use the resources you really need.
Your Billing, More Transparent and Under Control
Dealing with payments and invoicing should not be a burden. With the new billing With Serenity* AI HUB, you can now easily manage all your payments, view your balance in real time, and set up automatic recharges so you never run out of credit.
Among its functionalities:
- Real-time balance: No more surprises at the end of the month.
- Flexible payment methods: Add or change your cards at your convenience.
- Automatic payments: Set up automatic recharges when your balance goes below a limit.
This allows you to focus on what’s important: managing your agents and improving your customers’ experience, without worrying about the financial backend.
Serenity Chat: Customize Every Last Detail*.
The customization is key to offering a unique experience to your customers, and with the new Serenity Chat customization*, you can give it your personal touch. Change the colors, icons and chat themes to match your brand style.
Can you imagine a chat that accurately reflects your brand colors and maintains a friendly and professional tone? Now it’s possible.
In addition:
- Customize the header to highlight your logo or welcome message.
- Change the icons and make the chat more visually appealing.
Customer service never felt so personalized!
More features of interest:
Check the Status of your APIs in Real Time
Worried about the state of your APIs? Serenity* AI HUB makes it easy! With the new API StatusWith the APIs, you can monitor the performance and availability of your APIs directly from the dashboard, ensuring that they are always working properly.
This means that if you ever have technical problems or outages, you will be aware in real time, avoiding any unpleasant surprises.
New Scroll Function!
We know it can be frustrating to get lost in a long conversation or have to scroll endlessly to find the latest message. Now, with the new scroll function With the improved “go to end” button, navigating within your Serenity* Chat conversations is faster and easier.
Imagine you are reviewing a long interaction between your agent and a customer. Now you can quickly jump to the end of the conversation effortlessly.
Knowledge Reprocessing
Information is constantly changing, and now you can reprocessing knowledge of your agents so that they are always up to date with the latest information. From websites to databases, everything can be re-processed with a single click, ensuring that your agent handles the most relevant information at all times.
Did your company policies change? Did you update key information on your website? Reprocess the knowledge and make sure your agent is ready to provide accurate answers.
New User Credit Bonus
If you haven’t tried Serenity AI HUB* yet, now you have one more reason to do so! By registering, you will receive 5 EUR of free credit to run your first agents and experience the new features first hand.
Conclusion:
Taking AI to the next level with Serenity AI HUB 4.1*
With this new version, Serenity AI HUB* not only solves some of the most common problems in AI agent management, but also improves personalization and control of your platform. From simplified onboarding to real-time knowledge reprocessing, each new feature is designed to make your experience more efficient and personalized.
If you are looking to optimize your processes with AI, now is the perfect time to start!
